Hello Neighbors!
Here is your quick hit update for December. All official minutes will be posted to the Riverton website once approved. ***No new ARB issues BUT....the ones that are still unpaid or being ignored are for signs and trash cans. Easy fix. Apply for temp use of your sign and put your trash away ;) Reporting issues - if you report a potential violation and want an update - please state that in your report. We've received at times 40+ reports with a fake name/email address and if it's not a violation there's nothing to address or fix. ***SNOOOOOWWWW - Snow removal contract has been approved and mailboxes will be cleared when possible. We have 70+ cluster mailboxes and one snow removal team. Lend a shovel or stomp some snow away with your boots. If you are willing and able to help out, why not? ***Mail costs money. If you cannot access email or just love getting regular mail, please know that this cost will be passed on to you. ***Management costs vs employee costs. This was a pretty even swap this year as we lost 2 of our 3 office personnel, hired Wiechert, lost our 3rd, hired 2...etc. One important difference, one that I personally signed off on, is that our management team gets a percentage of our violation and late fees. Why? They do a lot of work that our old team didn't and enforce 100% more than anyone has in years. There are no under the table deals, no unfair agreements, no special treatment. The majority of our neighborhood does the right thing and would like others to as well. ***IT services will no longer be outsourced. This saves approx $100 per month!! ***In an effort to get back in touch with the personal side of things, our office staff has proactively started to contact those with late payments or pending violations to see what assistance can be given. We as neighbors can do the same by adding our names and services offered to the Nextdoor "Help" map or by just doing things that can be done. If we've learned anything this year, it's that we are all in this together. Enjoy your holidays, stay safe, and see you next year!!! Your guest commentator, Jennifer :)
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